- Microsoft Word Won't Open On Mac Mojave 2017
- Can't Open Word On Mac
- Microsoft Word Won't Open On Mac Mojave Download
As of September 25, 2017, macOS 10.13 High Sierra is publicly available for all Mac users to install. Office 2016 for Mac is fully supported on High Sierra. For the best experience, we recommend you update Office to version 15.38 or later.
For updates regarding macOS 10.14 Mojave, see Microsoft Office support for macOS 10.14 Mojave.
Office 2016 for Mac
See 'What version of Office am I using?' if you don't know what version you're on.
Version of Office | Supportability |
---|---|
15.35 and later | Office 2016 for Mac is fully supported on macOS 10.13 High Sierra. If you encounter issues using Office 2016 for Mac, please send us feedback so we can address them. In Word, Excel, PowerPoint and OneNote, you can click on the Send a Smile icon in the top-right of the app. For Outlook, choose Contact Support from the Help menu. |
15.34 and earlier | These versions are not supported on 10.13. In some cases, you may not be able to launch the Office apps. For example, users will see the following error message when attempting to launch Outlook 2016 ver. 15.34: If you installed Outlook 2016 ver. 15.34 or earlier, and are not being offered an update to 15.35 or later, download the latest Office 2016 for Mac Suite Installer here. |
Office for Mac 2011
Word, Excel, PowerPoint, Outlook and Lync have not been tested on macOS 10.13 High Sierra, and no formal support for this configuration will be provided.
Since October 10, 2017, Office for Mac 2011* is no longer supported. This means there will be no new security updates, non-security updates, free or paid assisted support options, or technical content updates. Refer to the Microsoft Support Lifecycle for more information.
* Lync for Mac 2011 has a limited time of Extended Support for security fixes.
Microsoft Word Won't Open On Mac Mojave 2017
-->Symptoms
- The program closes unexpectedly.
- Error message:
Resolution
Microsoft Word for Mac 2008 or Later
- On the Apple menu, click Force Quit.
- Select an application in the 'Force Quit Applications' window.
- Click Force Quit.
- Repeat the previous steps until all active applications.
- Quit all Microsoft Office for Mac programs.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Look for a file that is named com.microsoft.Word.plist.
- If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
- If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
- Quit all Microsoft Office for Mac programs.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Open the Microsoft folder.
- Locate the file that is named com.microsoft.Word.prefs.plist.
- Move the file to the desktop.
- Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Application Support folder.
- Open the Microsoft folder.
- Open the Office folder.
- Open the User Templates folder.
- Locate the file that is named Normal, and move the file to the desktop.
- Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.
- On the Go menu, click Utilities.
- Start the Disk Utility program.
- Click the primary hard disk drive for your computer.
- Click the First Aid tab.
- Click Repair Disk Permissions.
Microsoft Word 2004 for Mac
- Quit all Microsoft Office for Mac programs.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Look for a file that is named com.microsoft.Word.plist.
- If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
- If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
- Qit all Microsoft Office for Mac programs.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Open the Microsoft folder.
- Look for a file that is named com.microsoft.Word.prefs.plist.
- Move the file to the desktop.
- Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
- On the Go menu, click Home.
- Open the Documents folder.
- Open the Microsoft User Data folder.
- Locate the file that is named Normal, and move the file to the desktop.
- Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.